Unlimited Engineering Logo Unlimited Engineering, Inc
106 Dutchess Rd
Simpsonville, SC 29680
Sales@UEusa.net
  Warranty:
Unlimited Engineering Warranty Policy (UEWP):
  • Lifetime for manufacturing defects.
  • We make every effort for perfection, but there are always some machining marks in any CNC product. If something is unacceptable to you we will happily replace the new, unused part.

Unlimited Engineering Insurance Policy (UEIP)

  • All UE products come with an insurance policy. While UE's items are designed to be as tough as possible, everything has a breaking point. All moving parts eventually wear out.
  • If you ever break or wear out an Unlimited Engineering product, you can trade your damaged item for a brand new replacement for 60% of the item's current list price. So if the list price on an item is $10, you only pay $6

Unlimited Engineering Trade-Up Program (UETUP)

Here at Unlimited Engineering we are always working on a better mousetrap. Upgrading current kits and developing new ones. We also have several entry level kits.

We have spent years developing a relationship with users and wish to enhance this.

So we'll offer you a 40% discount trade-up program as well. (UE for newer UE.)

  • Send your current Unlimited Engineering kit in with a money order for 60% of the current list price on the kit you desire.
  • Must be like for like. Complete Suspension for Complete Suspension, Trans for Trans, etc

ex1: You have a Stage III WideTrac and want the RacerX. Send in your complete WideTrac kit and get a 40% off the list price of the RacerX. List price on the RacerX is $587 * 60% = $352.20

ex2: You have the 8mm FOC and want to upgrade to the Super6 FOC. Send in your complete 8mm FOC with a money order for $59.99

ex3: You have the  Generation 1 Servo Saver, you want Generation IV. Send in your complete Gen1 kit with a money order for $55.79 and get the Generation IV.

  • This program is new & unique and I'll be fleshing it out fully over the future months. Feel free to ask questions, we'll clarify and add to the FAQ as need be. Subject to change w/o notice.

Unlimited Engineering Competitive Upgrade Program (UECUP)

Always looking to bring new users to the UE world, some of you have made investments in your trucks and regret these decisions. So I'll offer a 30% discount trade-up program for you as well. Trade up to the best with Unlimited Engineering Competitive Upgrade Program! (Other mfgr for UE.)

  • Send your current kit in with a money order for 70% of the list price on the kit you desire.
  • Include a description of why you don't like what you have and why you have chosen Unlimited Engineering.
  • Must be like for like. Complete Suspension for Complete Suspension, Trans for Trans, etc.

ex1: You have someone's aluminum suspension and you are unhappy with it. You want the WideTrac, EXT or RacerX. Send in the complete kit and get 30% off the list price of the item you desire. That means the RacerX Suspension only costs you $410.90

ex2:You have someone's FOC, you are not happy with it and want to upgrade to the Super6 FOC. Send in your complete other FOC with a money order for $69.99

  • This program is new & unique and I'll be fleshing it out fully over the future months. Feel free to ask questions, we'll clarify and add to the FAQ as need be. Subject to change w/o notice.

 

3-27-03 We have an web form RMA system coming which will make managing this much easier. Hopefully this will not be overly difficult in the meanwhile. If it is, I'll have to temporarily suspend it until we can get a database running to handle this.

Instructions to use submit warranty items or use these programs

  • Download, print out and fill in this RMA Form
  • Package the item(s).
  • Include a money order for total amount + $8 shipping in the US48 via Airborne.
  • Be absolutely sure to include the RMA Form
  • Send the part, the MO and the filled in RMA Form to:

    Unlimited Engineering

    RMA Dept.

    106 Dutchess Rd
    Simpsonville, SC 29680

 

Frequently Asked Questions:
Q: If Unlimited's products are so strong why don't we offer an unbreakable guarantee?
A: Because nothing is unbreakable. If I say it is, some people will take that as a challenge knowing that if they succeed it costs them nothing. I find that people (myself included) will take better care of things if deliberate abuse hits them in the pocketbook. Items must be returned to Unlimited for evaluation. Your best bet is tell me the real story, if you had a runaway and hit a cement wall, tell me that. If you over-tightened or cross-threaded the screws, tell me. If you were playing chicken with a freight train....and lost, well, you are still eligible for the severe abuse policy and I'd love to hear the story.

Q: Can I get an advanced replacement?

A: Not at this time. This feature is coming. Currently it would be a management nightmare.

Q: Can I take the discount off sale, clearance, introductory, pre-order or other non-List prices?

A: No, the discount is only taken from List Price.

Q: Are engines, pipes, etc included in the trade-up, upgrade & insurance programs?

A: No. Only the UE manufactured kits.

Q: Can I use my stock TRX parts to get the competitive upgrade?

A: No.

 

 

 

Warranty for products that are NOT Unlimited's are through the manufacturer. We accept no responsibility for their products. Items should be sent directly to the manufacturer for warranty claims.

Returns should be sent to:
Unlimited Engineering, Inc
106 Dutchess Rd
Simpsonville, SC 29680
Contact me at MM@UEusa.net

Dealer inquires welcome
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